Call diverts on Three
Three publishes no star codes anywhere, so the standard codes below are the likely route rather than a documented one. Try them first and ask Three or use your phone's divert settings if one is refused.
Updated 8 November 2026
How to divert calls on Three
- Open the Phone app and switch to the keypad you use to dial ordinary numbers.
- Dial each code from the table below, one at a time, with the number your calls should go to in place of NUMBER (a 0 and ten digits), and press call.
- Test it: ask someone to call you from another phone and do not answer. If nothing is diverted, check the divert settings of your phone or ask Three.
Call divert codes
When you don't answer within 5 seconds
**61*NUMBER**5#
You can set the ring time anywhere from 5 to 30 seconds (in steps of five).
When your phone is off or has no signal
**62*NUMBER#
When you're already on a call
**67*NUMBER#
Turn off all forwarding
##002#
Where it says NUMBER, enter the number your calls should go to in its national form: a 0 and ten digits, with no spaces and no +44 (a plus sign can get lost when you dial). You dial the code from your phone's keypad like any other number.
Already use Lorela? You will find your ready-made code, with your Lorela number in it, after you log in: in Settings under Number and forwarding (on the web and in the Lorela app), or in the forwarding guide.
What to know about Three
A third-party reseller reports that Three publishes the codes nowhere, and that the standard ones probably work on its network. We have not been able to confirm that.
Three bills every diverted call, so check your plan and the price guide for what a diverted minute costs you. SMARTY and iD Mobile usually run on the Three network, but check with your provider that its codes match.
Common questions
Does Three support call diverts?
Yes, but Three does not publish the codes. The standard ones probably work. Test one before relying on it, and if it fails use your phone's divert settings or ask Three.
How do I turn diverts off on Three?
Try ##002#, the standard code for every divert. If your phone refuses it, turn off each situation with ##61#, ##62# and ##67#.
Does a diverted call cost me anything on Three?
Three bills every diverted call. Check your plan's terms and price guide for the rate.
Will I lose my voicemail?
Only for the calls you divert. A divert for unanswered calls replaces voicemail for those calls, and turning the divert off brings it back.
Guides by network
Related guides
Where do your missed calls go?
Lorela is an AI assistant for missed calls. Divert the calls you can't answer to Lorela and it picks up, finds out what the caller needs and sends you a summary within a minute by email or in the app. 7 days free, then £15 a month or £149 a year.