Call diverts on EE
EE documents call diverts through the 150 menu and your phone's settings, not through star codes. The standard codes below are widely reported to work on EE too, so try them first and fall back on the menu if one is refused.
Updated 8 November 2026
How to divert calls on EE
- Open the Phone app and switch to the keypad you use to dial ordinary numbers.
- Dial each code from the table below, one at a time, with the number your calls should go to in place of NUMBER (a 0 and ten digits), and press call.
- Test it: ask someone to call you from another phone and do not answer. If nothing is diverted, use the 150 menu or your phone's call divert settings instead.
Call divert codes
When you don't answer within 5 seconds
**61*NUMBER**5#
You can set the ring time anywhere from 5 to 30 seconds (in steps of five).
When your phone is off or has no signal
**62*NUMBER#
When you're already on a call
**67*NUMBER#
Turn off all forwarding
##002#
Where it says NUMBER, enter the number your calls should go to in its national form: a 0 and ten digits, with no spaces and no +44 (a plus sign can get lost when you dial). You dial the code from your phone's keypad like any other number.
Already use Lorela? You will find your ready-made code, with your Lorela number in it, after you log in: in Settings under Number and forwarding (on the web and in the Lorela app), or in the forwarding guide.
What to know about EE
EE's own pages describe calling 150 and choosing 1, 2, 4, 1 to set up a divert, and 1, 2, 4, 2 to turn it off, as well as the divert settings in your phone. EE does not publish star codes itself. That the standard ones work on EE is reported by EE's community and by third parties.
A diverted call is charged at your tariff's rate and counts towards your allowance. Abroad the usual roaming prices apply. Lyca Mobile usually runs on the EE network, but check with your provider that its codes match.
Common questions
Does EE support the star codes?
EE does not publish them. The standard codes are reported to work on EE, but the network does not document them, so test one before relying on it. The 150 menu is the route EE documents.
How do I turn diverts off on EE?
Try ##002# from the keypad, which is the standard code for every divert. Or call 150 and choose 1, 2, 4, 2, which is the route EE documents.
Will my voicemail still work?
A divert for unanswered calls replaces the voicemail for those calls. When you turn the divert off, your voicemail setting applies again.
Does it cost anything to divert calls on EE?
Setting it up is free. A diverted call is charged at your tariff's rate and counts towards your allowance, so check your plan if you have a limited number of minutes.
Guides by network
Related guides
Where do your missed calls go?
Lorela is an AI assistant for missed calls. Divert the calls you can't answer to Lorela and it picks up, finds out what the caller needs and sends you a summary within a minute by email or in the app. 7 days free, then £15 a month or £149 a year.